RETURNS & REFUNDS
Returns
We have a 14-day return policy for eligible THEFINALCURE. products. This means you have 14 days after receiving your order to request a return or exchange.
To be eligible, the item must be in the same condition as received: unworn, unused, with original tags, and in its original packaging. Proof of purchase may also be required.
To request a return or exchange, please contact us at support@thefinalcure.com before sending anything back.
Items returned without prior authorization may not be accepted.
Customized Vans — Final Sale
All Vans products customized by THEFINALCURE. are handmade and made to order.
Because of the handcrafted and customized nature of these products, all customized Vans sales are final and cannot be returned or exchanged, except where required by applicable law or if the item arrives defective, damaged, or incorrect.
Please carefully check your size before placing your order.
THEFINALCURE. Products
Products released under the THEFINALCURE. brand are eligible for return or exchange within 14 days of delivery, provided they meet the return conditions above.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or you receive the wrong product, contact us as soon as possible at support@thefinalcure.com with your order number and photos of the issue. We will review the situation and provide an appropriate solution.
Exceptions
Sale items, gift cards, and customized or made-to-order products cannot be returned or exchanged unless defective, incorrect, or otherwise required by applicable law.
Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for your bank or card provider to process the refund after it has been issued.
For any return or refund questions, contact: